CategoriesElectronics, Everything

Frequently Asked Questions

Are there any restrictions? does not offer Bitcoin payments for the following product categories:

- Will Call orders

- All types of Gift Cards

- Marketplace items

- Subscription orders

- Pre-orders

- Premier memberships

- Return shipping labels

Is it possible to return an order paid in Bitcoin?

All orders fully paid by Bitcoin are final and cannot be returned for Bitcoin or hard currency. All returns will be made in the form of a Newegg Gift Card. All returns follow our return policy.

Which bitcoin payment provider is used?

NewEgg relies on BitPay as a trustful payment service provider.

About NewEgg

Newegg Inc. is a leading online retailer committed to becoming the most loved and trusted marketplace on the web. They tirelessly pursue these goals by offering a superior shopping experience, rapid delivery and stellar customer service.

With more than 10.5 million products and an award-winning website, Newegg proudly earns the loyalty of tech-enthusiasts and mainstream e-shoppers alike. They equip our customers with state-of-the-art decision-making resources such as detailed product information, „how-to’s,“ over 3 million customer reviews and high-resolution photo galleries. They offer our customers peace of mind with lightning-fast delivery and cutting-edge logistics.

At Newegg, they believe service truly begins after the product you ordered arrives at your doorstep. They follow through on this commitment with exceptional customer service. Their team of service associates are available via phone, e-mail and online chat to help ensure your utmost satisfaction.

They’ve dedicated ourselves to making sure that everyone enjoys shopping at Newegg. They take great pride in working passionately to exceed your expectations each and every time you shop with us.


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